General Terms and Conditions (GTC) of PARKANDSTART

1. scope of application
These General Terms and Conditions (GTC) apply to all contracts concluded between PARKANDSTART, Obenhauptstraße 15, 22335 Hamburg (hereinafter “Provider”) and its customers (hereinafter “Customer”).

2. subject matter of the contract
The provider operates a parking and transfer service for customers who park their vehicle on the company premises and make use of a transfer to the airport or other agreed destinations. In addition, the provider arranges parking spaces in the parking lots of third-party providers, which can be booked online. PARKANDSTART merely acts as an intermediary for the parking spaces. The parking conditions of the respective contractual partner apply on site. A contract is concluded between the customer and the respective parking lot provider when a booking is made. PARKANDSTART merely acts as an intermediary for the parking spaces and is not a party to the parking space usage contract.

3. conclusion of contract
The contract is concluded when the customer makes a booking on the website, by telephone or on site and when the provider confirms the booking.

4. services of the provider

  • Provision of a parking space for the agreed period.

  • Procurement of parking spaces in third-party parking lots.

  • Transfer of the customer from the parking lot to a defined destination and back.

  • Optional: vehicle maintenance, refueling service or other additional services.

5 Prices and terms of payment

  • The current prices can be viewed on the website or agreed individually.

  • Payment can be made in cash, by EC/credit card or by bank transfer.

6 Obligations of the customer

  • The customer must lock his vehicle properly and not leave any valuables in the vehicle.

  • The customer is obliged to arrive punctually at the agreed transfer times. In this context, “on time” does not mean “too early”, as the automated entry via the license plate recognition of the barrier only works at the beginning of the booked parking time or one second thereafter.

  • The customer must drive to the correct parking garage, as a booking or any tickets purchased at other parking garages cannot be credited or offset against existing bookings.

  • For valet services, the customer must contact the provider by phone or WhatsApp 15 minutes before arriving at the drop-off location to ensure a smooth handover.

7. liability

  • No liability is accepted for theft or damage by third parties.

  • PARKANDSTART is not the operator of the parking lots, but merely acts as an intermediary. In the event of damage, PARKANDSTART can only refer to the respective parking garage operator, but assumes no liability for its services or conditions.

8 Cancellation and withdrawal

  • Cancellation free of charge is possible up to 24 hours before the agreed parking time.

  • A fee may be charged in the event of later cancelations.

9. charges for exceeded parking times
If a vehicle is not removed within the agreed parking period, additional charges may apply. These fees must be paid before the vehicle is released from the respective parking garage. The amount of the fees depends on the conditions of the respective parking provider.

10. data protection
The provider’s data protection provisions, available on the website, apply.

11. final provisions

  • The law of the Federal Republic of Germany shall apply.

  • The place of jurisdiction is Hamburg, as far as legally permissible.

Provider:
PARKANDSTART
Obenhauptstraße 15
22335 Hamburg
Phone: +49 (0)40 548 133 95
E-mail: info@parkandstart.de
Management: R. Tamim Popal
VAT ID: DE319346802